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Print shop software: online ordering, proofs & job tracking

Print shops: customers upload, proof and pay online. Less counter time, more printing.

Artwork arrives as an RGB JPEG in an email, quotes happen over the phone, proofs bounce back and forth for three days and the job board is a whiteboard with a coffee ring on it. We build online ordering, proofing and job tracking for local print shops that all talk to each other. Then we host it and look after it.

Looking for print shop online ordering that actually fits a local print shop?

A local print shop is a counter, a design desk, a production floor and an accounts department squeezed into one unit. The big online printers let people order at 11pm with a price on screen. You're still answering "how much for 500 business cards?" on the phone, chasing a print-ready PDF and trying to remember which version of the flyer got approved.

Wollopit builds custom web-to-print and job management software around how your shop actually runs. Customers pick a product, see the price, upload artwork that gets checked on the spot and approve the proof online. The job lands on your production board, they get a text when it's ready and the invoice goes straight to Xero or MYOB. Business customers reorder in a click. We connect the tools you already use and host the lot ourselves, so you can get back to running the press.

01The problems

What we hear from print shops

Does your print shop have these problems? Here's how we'd fix them.

Most print shops we talk to do great work and lose hours every day to email attachments, phone quotes and \"is it ready yet?\" calls. The printing is the easy bit.

  • The problemFiles arrive every which wayA 40MB email attachment, an expired WeTransfer link, a Word doc with a logo pasted in and a photo of a napkin sketch.
    How we fix itOne upload page attached to every order, so artwork lives with the job and never gets lost in someone's inbox.
  • The problemArtwork that isn't print-readyRGB colours, no bleed, 72dpi logos and fonts that aren't outlined. You find out once it's already on the press list.
    How we fix itPreflight checks on upload for size, bleed, resolution and colour mode, with plain-English fixes shown to the customer before they pay.
  • The problemQuoting by phone all dayEvery "how much for 250 flyers on gloss?" call takes ten minutes and the quote ends up on a sticky note.
    How we fix itAn online price calculator for your products, stocks, sizes, finishes and quantities, with quote requests for anything custom.
  • The problemProof ping-pongPDF proofs emailed out, replies on an old thread, changes spread across four emails and version two gets printed by mistake.
    How we fix itOnline proofs with markup, version history and a logged sign-off. Nothing hits the press until the customer clicks approve.
  • The problemThe "is it ready yet?" callsThe phone rings mid-run with people checking on their job. Others turn up early and stand at the counter.
    How we fix itAutomatic ready-for-pickup texts and emails, plus a job status page customers can check themselves.
  • The problemA job board on a whiteboardPaper dockets, a whiteboard and good memory. Rush jobs jump the queue and nobody knows what's waiting on the guillotine.
    How we fix itA digital job board by stage and machine on any screen in the shop, with due times and rush jobs flagged.
  • The problemRegulars ordering the same thing againThe real estate office rings every month for "the same signboards as last time" and you go digging for the file.
    How we fix itBusiness accounts with saved jobs and artwork, so a reorder takes one click and you get the exact same spec.
  • The problemBusiness cards for every new starterEach new hire at a client needs cards and someone has to open the file and retype the name, title and mobile.
    How we fix itBrand templates customers fill in themselves, with a live preview, locked layouts and optional manager approval.
  • The problemChasing payment and retyping invoicesJobs walk out the door unpaid, account customers sit on 60 days and every invoice gets typed into Xero by hand.
    How we fix itCard payment at checkout, account terms with credit limits and invoices flowing straight into Xero or MYOB.
  • The problemLosing work to the big online printersCustomers go elsewhere because they can order at midnight, even though you're five minutes away and faster.
    How we fix itYour own online shop with real prices, uploads and same-day local pickup. Their convenience, your local service.
  • The problem"Can you just fix my logo?"A quick tweak turns into an hour of unpaid design work that never makes it onto the invoice.
    How we fix itA design service add-on at checkout with set prices, a design brief form and design time logged against the job.
02What we build

Solutions

What we build for print shops. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Web-to-print online shop

Business cards, flyers, posters, banners, signs and stickers with real prices, options and checkout on your own website.

02

Artwork upload & preflight

Big file uploads with checks for bleed, resolution, size and colour mode, plus clear fix-it tips for customers.

03

Price calculator

Your stocks, sizes, sides, finishes and quantity breaks turned into instant prices. Change a price once and it updates everywhere.

04

Custom quote requests

Odd sizes, bulk runs and specialty finishes go through a quote form that lands in one inbox with files attached.

05

Online proofing

Proofs with markup, comments, version history and a logged approval before anything gets printed.

06

Job board & production tracking

Every job by stage and machine on a shop screen: artwork, proofing, printing, finishing and ready.

07

Ready notifications & pickup

Ready texts and emails, pickup tracking and a status page so customers stop ringing.

08

Business accounts & reorders

Saved jobs, saved artwork, staff logins and one-click reorders for your regulars.

09

Brand template portal

Fill-in templates for business cards, letterheads and signboards with locked branding and approvals.

10

Design service add-on

Design help sold at checkout, briefs collected properly and design time tracked against each job.

11

Payments & invoicing

Card payment online or at the counter, account terms, credit limits and invoices sent to Xero or MYOB.

12

Paper & stock tracking

Stock levels for paper, vinyl and consumables with reorder alerts before you run out mid-job.

13

Delivery & freight

Local delivery runs, Australia Post and Sendle labels and tracking sent to the customer.

14

A website that prints money

Hand-built, quick on phones and set up to rank for "printing near me" and your suburb.

03The systems

The big ones

Your whole print shop, on one system.

These are the systems print shops ask us about most. Each one works on its own and they get properly clever when they're joined up.

Online ordering

Pick it, price it, upload it, pay for it.

Customers choose a product, see the real price and upload their artwork in one go. Files get checked on the spot so you stop receiving 72dpi logos. Orders arrive complete with files, specs and payment.

  • Products with stocks, sizes and finishes
  • Instant prices with quantity breaks
  • Large file uploads attached to the order
  • Preflight checks for bleed and resolution
  • RGB and missing font warnings
  • Pickup or delivery at checkout
  • Card payment or account terms
  • Rush job option with a surcharge
  • Design help add-on
  • Order confirmation by email and SMS

Online proofing

Proofs approved in one click, not five emails.

Send a proof and the customer opens it on any device, marks it up and approves or asks for changes. Every version is kept and the approval is logged with a time and a name, so there's no argument about what got signed off.

  • Proof links on any phone or computer
  • Click-to-comment markup
  • Side-by-side version compare
  • Logged approval with name and time
  • Approval terms they must accept
  • Reminders for unapproved proofs
  • Approved jobs move to production
  • Multiple approvers for business clients
  • Proof history kept with the job

Job board

Every job, every machine, one screen.

Jobs flow from approval to the press, finishing and the pickup shelf on a board everyone can see. Due times and rush jobs stand out. When a job's marked ready the customer gets a text without anyone picking up the phone.

  • Board by stage and by machine
  • Due times and rush flags
  • Drag jobs between stages
  • Job dockets printed or on screen
  • Finishing notes for cutting and laminating
  • Ready texts sent automatically
  • Pickup shelf and collected log
  • Shop TV view
  • Daily run sheets per machine

Business accounts

Regulars reorder in a click.

Real estate agents, schools, clubs and local businesses get their own login with saved artwork, their pricing and their order history. Brand templates let their staff order business cards and signboards without you retyping a thing.

  • Company accounts with staff logins
  • Saved jobs and artwork
  • One-click reorders
  • Customer-specific pricing
  • Fill-in brand templates
  • Live preview of their card or sign
  • Manager approval before ordering
  • Monthly account invoices
  • Credit limits and account holds
  • Order history by staff member

Quotes & payments

Quotes sent fast. Invoices that do themselves.

Custom jobs come in through a proper quote form with files attached, then go out as a tidy quote the customer accepts online. Accepted quotes become jobs and every order flows into Xero or MYOB already paid or on terms.

  • Quote forms with file uploads
  • Quote builder using your price list
  • Online quote acceptance
  • Accepted quotes become jobs
  • Deposits for big runs
  • Card payment online or at the counter
  • Invoices to Xero or MYOB
  • Overdue reminders sent for you
  • Job value and margin reports
04How it changes

Before and after

A rush job, wolloped.

Here's how a same-day banner could change. Every print shop is different, so we map yours first.

Before

  1. Customer rings asking for a price and a timeframe
  2. Artwork arrives by email as a low-res RGB JPEG
  3. You email back asking for a better file
  4. Proof goes out as a PDF and the reply lands on an old thread
  5. Job gets written on the whiteboard and squeezed in
  6. Customer rings twice to ask if it's ready

After

  1. Customer orders online with the rush option and pays
  2. Upload flags the resolution before they check out
  3. They fix it and re-upload on the spot
  4. Proof approved online in one click
  5. Job hits the board as rush with a 2pm due time
  6. Ready text goes out the moment it's on the shelf
05Services

Everything under one roof

Software, websites and systems for print shops.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for print shops

Built around how your print shop actually runs: web-to-print online shop, artwork upload & preflight and the admin in between, in one system you own.

Websites for print shops

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Print shop system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for print shops

Price calculator and custom quote requests: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Stripe, Square and Xero so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your print shop, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside print software you're happy with or replace the bits holding you back.

  • Stripe
  • Square
  • Xero
  • MYOB
  • QuickBooks
  • Shopify
  • WooCommerce
  • PrintIQ
  • Enfocus PitStop
  • Adobe Creative Cloud
  • Canva
  • Dropbox
  • Google Drive
  • WeTransfer
  • Mailchimp
  • Google Business Profile
  • Calendly
  • Australia Post
  • Sendle
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your print shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We stand at your counter, watch the press room and follow a few jobs from first call to pickup, then work out where the hours actually go.

  2. 02

    Archi-tech

    We plan it before writing code: your products, price list, file checks, proofing, job stages, accounts, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually uploads and online pricing first, so the phone quieties down quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things print shops ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can customers upload big print files?

Yes. Uploads handle large PDFs and artwork files, attach them straight to the order and check them for size, bleed, resolution and colour mode before the customer pays.

Can it price our products the way we do?

Yes. We build the calculator from your own price list: stocks, sizes, single or double sided, finishes, quantity breaks and rush surcharges. Anything too custom goes to a quote request instead.

Can customers choose pickup or delivery?

Yes. Both can be offered at checkout, with local delivery runs or Australia Post and Sendle for further away. Pickup customers get a text when their job is ready.

Can business customers have their own templates and pricing?

Yes. Each business account can have its own pricing, saved jobs and brand templates its staff fill in, with manager approval if they want it.

We already use print management software. Do we have to switch?

No. If PrintIQ or another system is doing its job, we build around it: the online shop, uploads, proofing and customer accounts on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.

How much does a print shop system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like uploads with preflight or online proofing can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most print shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a print shop problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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