Furniture configurator
Size, timber, finish, legs, edges and hardware chosen online with the price updating as they go.
Furniture maker software: configurators & job tracking
Furniture makers: configure the piece, see the price. Made-to-order without the email chain.
A customer wants the oak dining table but 2.2 metres long with a black steel base and a matte finish. That's an hour of maths, three emails and a quote they might never answer. Then they ring every fortnight asking when it's ready. We build configurators, quoting, workshop job tracking and delivery systems for furniture makers that all talk to each other. Then we host them and look after them.
Looking for a custom furniture configurator that quotes the piece and tracks the build?
A furniture making business is a showroom, a workshop, a timber yard and a freight company rolled into one. Most makers run it from an inbox, a quoting spreadsheet only the owner understands and a whiteboard in the shed listing what's on the bench. Every custom size means recalculating timber, hardware and labour by hand. Every order means chasing a deposit, ordering materials and answering the same 'how long?' question again.
Wollopit builds custom software for furniture makers around how your workshop actually runs. Customers choose the size, timber, finish and hardware on your website and see the price live. Deposits get paid online. Orders drop onto a job board with a cut list attached. Customers get progress photos without ringing you and delivery books itself. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers so you can get back on the tools.
01The problems
What we hear from furniture makers
Does your furniture making business have these problems? Here's how we'd fix them.
Most makers we talk to build beautiful pieces and lose whole evenings to quoting and emails. The work in the shed is the easy bit.
- The problemQuotes take hoursEvery custom length, width and timber means redoing the maths on boards, hardware and labour before typing up a PDF.How we fix itA configurator that prices size, timber, finish and options live using your own rates and margins.
- The problemTimber and finishes only make sense in personCustomers can't picture blackbutt against spotted gum, so they drive out to the workshop or just don't buy.How we fix itReal timber and finish previews on every piece, with sample packs they can order online.
- The problemTyre-kickers eat your timeHalf the enquiries want a price for a 'rough idea' and disappear once they see it.How we fix itCustomers see an indicative price up front, so the enquiries that land are already serious.
- The problemLead times explained over and over'How long for a coffee table?' gets answered by phone, email and Instagram DM every single day.How we fix itLead times shown per piece based on what's actually in the workshop queue.
- The problemDeposits chasedThe order is agreed but the deposit sits unpaid for a week while you hold a slot in the build schedule.How we fix itDeposits paid online at checkout or from the quote, with the job only scheduled once the money lands.
- The problemCustom one-offs fall through the cracksOdd sizes and special requests live in an email thread nobody can find six weeks later.How we fix itCustom requests go into the system with drawings, notes and the agreed price attached to the job.
- The problemThe workshop runs on a whiteboardWhat's on the bench, what's waiting on timber and what's due Friday all live on a whiteboard and in your head.How we fix itA job board on the shed screen showing every piece by stage, maker and due date.
- The problemTimber ordered at the last minuteA job starts and there's not enough American oak on the rack, so it sits for two weeks.How we fix itCut lists and materials worked out from each order, with timber and hardware reorders flagged early.
- The problemCustomers keep asking for updates'Just checking in on my table' arrives weekly and somebody downs tools to take a photo.How we fix itProgress photos snapped on the workshop phone go straight to the customer's order page.
- The problemDelivery is a scrambleFreight gets booked after the piece is finished. The customer isn't home and the table sits in the way for a week.How we fix itDelivery and pickup booked as the build wraps up, with freight quotes and SMS reminders the day before.
- The problemDesigners and stockists order by emailInterior designers and retailers want trade pricing and repeat pieces but it all comes through your inbox.How we fix itA trade portal with their own pricing, saved specs and repeat orders flowing into Xero or MYOB.
- The problemWarranty jobs mean digging through emailsA wobbly leg two years later and nobody remembers which timber or finish went on it.How we fix itEvery piece keeps its build record, so warranty jobs and refinishing quotes take minutes.
02What we build
Solutions
What we build for furniture makers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Timber & finish previews
Photos of your own timbers and finishes swapped onto the piece so customers see what they're getting.
Live quoting engine
Your rates for timber, labour, hardware and finishing turned into a price, with margins you control.
Custom request quotes
Sizes outside the configurator sent through with sketches and photos for you to quote in a few clicks.
Online deposits & payments
Deposits at checkout, balances before delivery and Afterpay or Zip if you want it.
Lead time calculator
Lead times shown per piece from the real workshop queue, not a guess from last year.
Workshop job board
Every order by stage on a screen in the shed: cutting, glue-up, sanding, finishing and ready.
Cut lists & materials
Cut lists, board quantities and hardware worked out from each order, with stock levels and reorder alerts.
Build updates
Progress photos from the workshop phone posted to the customer's order page with a quick note.
Delivery & pickup booking
Freight quotes, delivery windows, pickup slots and SMS reminders booked as the build wraps up.
Sample packs
Timber and finish sample packs ordered and paid online, then posted out with Australia Post.
Trade & designer portal
Stockists and interior designers get their own pricing, saved specs and repeat orders.
Build records & warranty
Every piece keeps its timber, finish and photos on file for warranty claims and refinishing jobs.
A website that sells the work
Hand-built and quick on mobile, with your portfolio, configurator and lead times. Built to rank for 'custom dining table' in your area.
03The systems
The big ones
Your whole workshop, on one system.
These are the systems furniture makers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Furniture configurator
Configure the piece. See the price.
Customers pick the size, timber, finish, base and edge profile right on your website and the price updates as they go. It runs on your own rates for timber, labour and finishing, so the number is one you'd actually quote.
- Length, width and height within your limits
- Timber species with real photos
- Finishes, stains and oils
- Legs, bases and edge profiles
- Price updates live as they choose
- Your rates and margins behind it
- Save and share a design
- Custom size requests for you to quote
- Deposit at checkout
- Works on your existing website
Quotes & deposits
Custom quotes in minutes. Deposits that pay themselves.
Odd sizes and special requests come in with drawings and photos attached. Build the quote from your own price list and send it as a link. The customer accepts and pays the deposit in one go and the job only hits the schedule once the money lands.
- Custom requests with sketches and photos
- Quotes built from your price list
- Accept and pay from one link
- Deposits and balances through Stripe
- Afterpay or Zip if you want it
- Automatic deposit reminders
- Quote versions and revisions
- Invoices into Xero or MYOB
Workshop job board
The shed, off the whiteboard.
Every order lands on a job board with its cut list, timber and hardware attached. Move a piece from glue-up to finishing on the shed screen and the lead times on your website adjust themselves.
- Jobs by stage on any screen
- Cut lists generated per order
- Pieces assigned to makers
- Due dates and weekly capacity
- Timber and hardware stock levels
- Reorder alerts before a job stalls
- Drawings and specs on every job
- Lead times fed back to the website
- Time per stage for sharper quoting
Build updates & delivery
Customers stop asking. Deliveries stop clashing.
Customers get their own order page with progress photos from the workshop, so the 'just checking in' emails dry up. When the piece is finished they pick a delivery window or pickup slot and get a reminder the day before.
- Customer order page with build stages
- Progress photos from the workshop phone
- Automatic stage emails and SMS
- Balance paid before dispatch
- Delivery windows chosen by the customer
- Freight quotes for interstate orders
- Pickup slots at the workshop
- Day-before reminders
- Delivery run sheet for the van
Trade & designers
Designers and stockists order without the inbox.
Interior designers, builders and stockists get a login with their own pricing and saved specs. They reorder a favourite piece, request a custom size or check where their job is up to without a single email.
- Trade accounts with their own pricing
- Saved specs and repeat orders
- Custom requests on account
- Job status for every order
- Spec sheets and finish samples
- Credit terms and account limits
- Invoices into Xero or MYOB
04How it changes
Before and after
A dining table order, wolloped.
Here's how a custom dining table order could change. Every workshop is different, so we map yours first.
Before
- Email asking 'how much for a 2.2 m table?'
- An hour of maths on timber, labour and finish
- Quote PDF sent and three follow-up emails
- Deposit chased for a week
- Customer rings every fortnight for an update
- Delivery sorted once it's already sitting in the shed
After
- Customer configures it on your website
- Price and lead time shown live
- Deposit paid at checkout
- Job lands on the board with a cut list
- Progress photos sent from the workshop
- Customer picks a delivery window when it's done
05Services
Everything under one roof
Software, websites and systems for furniture makers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for furniture makers
Built around how your furniture making business actually runs: furniture configurator, timber & finish previews and the admin in between, in one system you own.
Websites for furniture makers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Furniture making business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for furniture makers
Live quoting engine and custom request quotes: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Shopify so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your furniture making business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the platforms you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Shopify
- WooCommerce
- Stripe
- Square
- Afterpay
- Zip
- Cin7
- Unleashed
- StarShipIt
- Australia Post
- Mainfreight
- Sendle
- SketchUp
- Fusion 360
- Microsoft 365
- Google Workspace
- Mailchimp
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your furniture making business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in the showroom, the workshop and the office, then work out where the hours actually go.
- 02
Archi-tech
We plan it before writing code: your pieces, options, pricing rules, workshop stages, deliveries, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the configurator or quoting comes first, so you get a win before the next busy season.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things furniture makers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers request sizes outside the configurator?
Yes. You set the limits for each piece. Anything outside them comes through as a custom request with their sketches and photos so you can quote it properly.
Will the configurator price things the way we do?
Yes. It runs on your own rates for timber, labour, hardware and finishing plus your margins. You can change prices yourself whenever timber goes up.
Can it show our real timbers and finishes?
Yes. We use photos of your own timbers and finishes so customers see what they're actually getting. Sample packs can be ordered online too.
Can it work out lead times automatically?
Yes. Lead times can be calculated from the real workshop queue and your weekly capacity, so the website always shows an honest number.
We already sell on Shopify. Do we have to switch?
No. We build around what works. The configurator can sit inside Shopify, WooCommerce or a custom site. If something is holding you back we'll show you what replacing it would involve before anything changes.
How much does a furniture system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online deposits or a single-piece configurator can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most furniture makers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a furniture making business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.