Payment portal
Pay online any time.
Debt collection payment portals & payment plans
Debt collectors: make paying easy and respectful. Self-service payment plans.
Phone calls to arrange plans, payments taken by hand and clients asking for reports. We build payment portals for collection agencies.
Looking for debt collection payment portal software?
People pay more when it's easy and respectful. We build self-service portals for payments and plans, with reporting for your clients.
Wollopit builds calculators, client portals, application flows and websites for debt collection agencies around how your business actually works. We connect the systems you already use, replace the ones holding you back and look after the lot on our own servers, so your clients get answers faster and your team spends less time chasing paperwork.
01The problems
What we hear from debt collection agencies
Does your debt collection agency have these problems? Here's how we'd fix them.
Most debt collection agencies we talk to are drowning in document chasing, re-keyed forms and clients asking for updates by phone.
- The problemPlans by phoneTime consuming.How we fix itSelf-service payment plans.
- The problemPayments by handManual processing.How we fix itOnline payments.
- The problemMissed instalmentsChased manually.How we fix itAutomatic reminders.
- The problemHardship requestsPaperwork.How we fix itOnline hardship forms.
- The problemClient reportingSpreadsheets.How we fix itClient reporting portal.
- The problemDisputesBy phone.How we fix itOnline dispute forms.
02What we build
Solutions
What we build for debt collection agencies. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Payment plans
Set up by debtors.
Reminders
Respectful and automatic.
Hardship forms
Submitted online.
Client reports
Live recovery data.
Dispute forms
Logged properly.
03How it changes
Before and after
A collections month, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Call to arrange a plan
- Payment taken by phone
- Instalment missed
- Report compiled by hand
After
- Plan set up online
- Payments automatic
- Reminder sent
- Client sees report
04Services
Everything under one roof
Software, websites and systems for debt collection agencies.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for debt collection agencies
Built around how your debt collection agency actually runs: payment portal, payment plans and the admin in between, in one system you own.
Websites for debt collection agencies
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Debt collection agency system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for debt collection agencies
Reminders and hardship forms: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Microsoft 365 so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your debt collection agency, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Microsoft 365
- Google Workspace
- DocuSign
- HubSpot
- Salesforce
- Calendly
- Stripe
- Zoom
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your debt collection agency: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things debt collection agencies ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Is the tone of messages configurable?
Yes. We help you set respectful, compliant wording for every message.
How much does it cost?
It depends on what you need, so we quote up front once we understand your debt collection agency. No surprise invoices, no lock-in and you own what we build.
Can it connect to our CRM and aggregator tools?
Usually, yes. We connect to the systems you rely on and fill in what they can't do. If something should go we'll explain why before anything changes.
Is client data kept secure?
Yes. Encrypted connections, restricted access and Australian-managed servers, following the Australian Privacy Principles. We only collect what's actually needed.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most debt collection agencies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a debt collection agency problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.