Product calculators
Home loan, car loan, personal loan, savings and term deposit calculators running off your rates and rules.
Credit union member tools, calculators & loan applications
Credit unions: member tools that feel local. Less paper, more members.
Loan applications still start on paper, the calculator on your website doesn't know your products and member news gets buried in a newsletter nobody opens. We build member tools for credit unions and mutual banks: calculators, applications, bookings and updates that sound like you. Then we host them and look after them.
Looking for credit union website and member tools that actually match your products?
Credit unions win on community and service, then lose members at the website. The home loan calculator is a generic widget with the wrong rates. A rate change means updating six pages and three PDFs. Loan applications get printed, signed, scanned and emailed with half the payslips missing. Booking a chat with a lender means ringing the branch and hoping someone picks up.
Wollopit builds the member-facing layer for credit unions around how you actually lend and serve. Calculators run off your own rate sheet. Applications start online, save as they go and land with the right lender. Members book branch or video appointments themselves and get updates that are relevant to them. We connect to your core banking, CRM and ID tools where your systems allow it, then host and look after the lot.
01The problems
What we hear from credit unions
Does your credit union have these problems? Here's how we'd fix them.
Most credit unions we talk to have great people and loyal members. The trouble is the website and the paperwork make them feel like every other bank.
- The problemCalculators that don't match your productsA generic repayment widget with somebody else's rates. No package discount, no offset, no first home buyer special.How we fix itCalculators built on your actual products, rates and rules, so the number a member sees is the number your lender quotes.
- The problemRate changes mean a dozen editsThe RBA moves, then someone updates product pages, comparison rates, PDFs and calculators by hand. One always gets missed.How we fix itOne rates manager. Change a rate once, schedule it for the effective date and every page, table and calculator follows after sign-off.
- The problemLoan applications on paperForms printed, filled in by hand, scanned and emailed. Lenders spend days chasing missing payslips and signatures.How we fix itOnline applications with save and resume, document uploads, a checklist of what's still needed and e-signing through DocuSign.
- The problemApplications stall halfwayA member starts a car loan application on their phone, gets distracted and nobody knows they ever started.How we fix itFriendly reminders to finish, plus a lender view showing who stopped where so someone can pick up the phone.
- The problemJoining means a branch visitNew members bring ID into a branch to open an account. Younger members just go to a bank app instead.How we fix itOnline joining with ID verification through greenID or frankieone, then handed to your team or core banking where it allows.
- The problemAppointments booked by phoneMembers ring the branch to book a lender. Phone tag, double bookings and no reminders.How we fix itOnline booking by branch, staff member and topic, with video calls on Teams or Zoom and SMS reminders.
- The problemNewsletters nobody readsOne long email to every member about everything. Home loan news goes to 19 year olds and youth saver news goes to retirees.How we fix itTargeted updates by product, life stage and branch, with members choosing what they hear about.
- The problemScam alerts and outages get missedA scam text is doing the rounds or internet banking is down for maintenance. The warning sits on page three of the website.How we fix itOne place to publish alerts to a website banner, email and SMS at once, with an expiry so old warnings don't linger.
- The problemCommunity programs hard to findGrants, sponsorships and local partnerships are your best story and they're buried under 'About us'.How we fix itCommunity pages that show what you fund, with grant applications, assessment and outcomes in one place.
- The problemEnquiries lost in a shared inboxWebsite forms all land in one mailbox. Lending, cards and complaints get mixed together and sit for days.How we fix itEvery enquiry routed to the right team in Salesforce, HubSpot or Dynamics, with acknowledgement emails and response tracking.
- The problemMembers of all agesSmall text, fiddly forms and jargon. Older members ring instead and younger ones give up.How we fix itAccessible design built to WCAG guidelines with large tap targets, plain English and forms that work for everyone.
02What we build
Solutions
What we build for credit unions. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Rates manager
One place for rates, comparison rates and fees, with scheduled changes and an approval step before anything goes live.
Online loan applications
Home, car and personal loans started online, saved as they go and sent to the right lender.
Document upload & checklists
Members upload payslips, ID and statements securely and see exactly what's still outstanding.
E-signing
Forms and authorities signed through DocuSign instead of printed, signed and scanned.
Online membership joining
Join online with ID verification, product selection and a warm welcome email from your team.
Branch & video appointments
Book a lender or member service officer by branch, topic and time, in person or on video.
Member updates & preferences
Targeted emails and SMS by product, life stage and branch, with members managing their own preferences.
Alerts & notices
Scam warnings, outages and branch closures published to the website, email and SMS from one screen.
Community & grants portal
Grant rounds, sponsorship requests and community stories with online applications and assessment.
Enquiry routing
Website enquiries sent to the right team in your CRM with response times tracked.
Hardship & help requests
A plain-English, confidential way for members to ask for help, routed straight to the right people.
An accessible website
Hand-built, quick on mobile, built to accessibility guidelines and easy for your team to update.
03The systems
The big ones
Your member experience, joined up.
These are the systems credit unions ask us about most. Each one works on its own and they get properly useful when they share the same rates, members and enquiries.
Calculators & rates
Change a rate once. Every page and calculator follows.
Your rate sheet becomes the single source of truth. Product pages, comparison tables and calculators all read from it, so a rate change is scheduled once and goes live on the effective date after sign-off.
- Home, car and personal loan calculators
- Savings and term deposit calculators
- Package discounts and special offers
- Offset and redraw scenarios
- Comparison rates shown alongside
- Scheduled rate changes
- Approval step before going live
- Rate tables on every product page
- Change history for audit
- Calculator results flow into an enquiry
Online applications
Applications that start online and actually finish.
Members apply on their phone or laptop, save as they go and upload what's needed. Lenders see complete applications, what's missing and who's stalled, instead of chasing paper.
- Home, car and personal loan forms
- Save and resume on any device
- Secure document uploads
- Outstanding items checklist
- Reminders to finish
- E-signing through DocuSign
- Routed to the right lender or branch
- Lender pipeline view
- Status updates for the member
- Handed to your core or CRM where it allows
Joining & appointments
Join online. Book a real person in two taps.
New members join without a trip to the branch, with ID checked online. Existing members book a lender or a chat about their super-sized savings goal at the branch or on video, with reminders so nobody forgets.
- Online membership joining
- ID verification via greenID or frankieone
- Product picks during joining
- Welcome emails from your team
- Appointments by branch and topic
- Pick a staff member or first available
- Teams or Zoom video appointments
- SMS and email reminders
- Staff calendars synced with Microsoft 365
- Reschedule or cancel without ringing
Member updates
Updates members actually want to read.
Send home loan news to borrowers, youth saver news to parents and branch news to locals. Members choose what they hear about and urgent alerts go out everywhere at once.
- Segments by product and life stage
- Segments by branch and region
- Member-managed preferences
- Email and SMS from one place
- Scam and outage alerts
- Website alert banner with expiry
- Templates in your branding
- Open and click reports
- Unsubscribes respected automatically
- Works with Mailchimp or your CRM
Community & grants
Your community work, front and centre.
Show members the clubs, schools and causes you back. Run grant rounds online with applications, assessment and outcomes in one place, then turn the results into stories for the website.
- Community stories and partner pages
- Grant rounds with open and close dates
- Online grant applications
- Assessment panel scoring
- Sponsorship request forms
- Outcome emails to applicants
- Member votes on community projects
- Annual impact page
04How it changes
Before and after
A home loan enquiry, wolloped.
Here's how a first home buyer enquiry could change. Every credit union is different, so we map yours first.
Before
- Member uses a generic calculator with the wrong rate
- Rings the branch to talk to someone
- Phone tag for two days to book a lender
- Gets handed a paper application to take home
- Lender chases missing payslips by email
- Member drifts to a big bank app
After
- Calculator shows your real first home buyer rate
- Member books a lender online at their local branch
- Reminder SMS the day before
- Application started online and saved as they go
- Payslips uploaded with a checklist of what's left
- Lender gets a complete file and the member stays
05Services
Everything under one roof
Software, websites and systems for credit unions.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for credit unions
Built around how your credit union actually runs: product calculators, rates manager and the admin in between, in one system you own.
Websites for credit unions
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Credit union system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for credit unions
Online loan applications and document upload & checklists: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Ultradata, Data Action and Cuscal so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your credit union, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We build around your core banking and the platforms you rely on, connecting where your systems allow it and replacing only what's holding you back.
- Ultradata
- Data Action
- Cuscal
- Salesforce
- Microsoft Dynamics 365
- HubSpot
- Microsoft 365
- Google Workspace
- DocuSign
- greenID
- frankieone
- Equifax
- illion
- Simpology
- Calendly
- Microsoft Teams
- Zoom
- Mailchimp
- Campaign Monitor
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your credit union: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit with your lenders, member service team and marketing people, then work out where members are getting stuck.
- 02
Archi-tech
We plan it before writing code: your products, rates, applications, core banking connections, security requirements, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, like calculators or applications, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something needs changing you call the people who built it.
08Questions
FAQ
Things credit unions ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Does it connect to our core banking system?
We build the member-facing layer and connect where your systems allow it. That might be a direct connection or a clean handover your team picks up. We'll work through what your core and its provider support before we build.
Can calculators use our actual rates and product rules?
Yes. That's the point. Calculators read from your own rate sheet, including package discounts and specials, so they always match what your lenders quote.
Can members verify their ID online when they join?
Yes. We can connect ID verification services like greenID or frankieone so members can join without a branch visit, with anything unusual flagged for your team.
Is it secure enough for a financial institution?
Security is planned in from the start. We work through your security and risk requirements during Archi-tech and your team signs off before anything goes live.
Will it be accessible for older members?
Yes. We build to accessibility guidelines with clear type, plain English and forms that work with screen readers and on small phones.
Do we have to switch our CRM or other platforms?
No. If Salesforce, Dynamics, HubSpot or your core banking are doing their job, we build around them. If something is holding you back, we'll show you what replacing it would involve before anything changes.
How much does it cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like product calculators or appointment booking can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need a change you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most credit unions we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a credit union problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.