Membership sign-up & renewals
Join and renew online with card or direct debit, reminders, concession categories and life member records.
Club & RSL software: memberships, bistro bookings & rewards
Clubs and RSLs: members, meals and shows in one place. Shorter queues, fuller bistro.
Renewals happen in a queue at reception, the bistro phone rings all day, visitors sign a clipboard and the big show is advertised on a poster by the lift. We build membership, bistro, entertainment and venue systems for clubs and RSLs that all talk to each other, then we host them and look after them.
Looking for club and RSL software that looks after members, the bistro and the stage?
A club is a restaurant, a function centre, an entertainment venue, a transport service and a community organisation sharing one front door. Most clubs run each part on a different system, plus a reception binder, a bus driver's notebook and a board member's spreadsheet. Members feel it too: one card at the bar, another login for show tickets and a phone call to book the bus.
Wollopit builds custom club software around how your club actually runs. Members renew and sign up online, book the bistro and the bus from their phone and carry their card in their wallet. Shows sell their own tickets and appear on the screens. Functions turn into quotes and run sheets. We connect to the club systems you already rely on, fill the gaps around them and look after the lot on our own servers.
01The problems
What we hear from clubs and RSLs
Does your club have these problems? Here's how we'd fix them.
Most clubs we talk to have loyal members and great volunteers holding together a pile of disconnected systems. It works until renewal month or Anzac Day.
- The problemRenewal month means a queueThe line at reception runs out the door every renewal period while staff print cards and take payments one by one.How we fix itOnline renewals with card or direct debit, automatic reminders and a digital card that updates the moment they pay.
- The problemVisitors sign a clipboardPaper sign-in sheets nobody can read, guests waiting at the door and records stuffed in a box out the back.How we fix itQR visitor and guest sign-in on their phone or a kiosk, linked to the signing member and kept on file if licensing asks.
- The problemThe bistro phone never stopsStaff juggle calls for tables of two and seniors' lunch groups of twenty while the kitchen waits.How we fix itOnline bistro bookings with section plans, group limits, deposits for big tables and SMS reminders.
- The problemSpecials in five placesSeniors' lunch, steak night and the roast of the day live on a whiteboard, a printed sheet and a Facebook post from last week.How we fix itOne menu and specials manager that feeds the website, the screens, the QR menus and the POS.
- The problemShows advertised on a posterMembers find out about the tribute act the week after it played. Tickets are sold over the counter.How we fix itAn entertainment guide on the website, screens and email with online tickets, table packages and QR entry.
- The problemRewards nobody usesPoints sit on a plastic card nobody checks and member offers never reach the people they're meant for.How we fix itDigital member rewards in their phone wallet with points, birthday offers and vouchers they can actually see and use.
- The problemThe courtesy bus runs on a notebookPickups booked by phone, written in a book and missed when the driver changes over.How we fix itCourtesy bus bookings online or by phone, a run sheet on the driver's tablet and an SMS when the bus is nearly there.
- The problemFunction enquiries go coldWeddings, wakes and 21sts arrive by email and voicemail, then sit in the functions coordinator's inbox for a week.How we fix itFunction packages online, enquiry forms that turn into quotes, deposits and run sheets the kitchen and bar can see.
- The problemDraws and raffles run by handThe members' draw and Friday raffle rely on the PA, a hat and somebody remembering who won.How we fix itDraw and raffle results on the screens, the website and member messages, with a record of every winner.
- The problemSub-clubs on spreadsheetsThe fishing, darts, golf and bowls sections each keep their own lists, fees and comp results.How we fix itSub-club memberships, fees, comp entries and results inside the main member record.
- The problemAnzac Day on a whiteboardMarch registrations, dawn service volunteers, breakfast numbers and parking all tracked on paper.How we fix itCommemoration event pages with registrations, volunteer rosters, catering numbers and day-of run sheets.
- The problemMember news never landsThe newsletter is printed, the AGM notice is pinned to a board and half the members never see either.How we fix itMember newsletters by email and SMS, AGM notices, nominations and proxy forms with a record of who was sent what.
02What we build
Solutions
What we build for clubs and RSLs. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Digital member cards
A member card in their phone wallet that updates on renewal, with a printed option for members who want one.
Visitor & guest sign-in
QR or kiosk sign-in for visitors and guests, linked to the signing member, with records kept and searchable.
Bistro bookings
Tables and groups online with section plans, seniors' lunch limits, deposits and SMS reminders.
Menu & specials manager
Daily specials, meal deals, dietary tags and sold-out toggles synced to the website, screens, QR menus and POS.
Entertainment & ticketing
Shows, tribute acts, trivia and kids' events with tickets, dinner and show packages and QR entry.
Venue TV screens
What's on, tonight's specials, draw results and the bus timetable on any screen in the club.
Member rewards & offers
Points, birthday offers, member pricing and targeted vouchers that land in the member's pocket.
Courtesy bus bookings
Pickup bookings by suburb and time, driver run sheets on a tablet and 'bus nearly there' SMS.
Functions & room hire
Packages online, quotes, deposits, floor plans and run sheets shared with the kitchen and bar.
Draws & raffles
Members' draw and raffle results on screens and member messages, with a full winner history.
Sub-clubs & sections
Fishing, golf, darts and bowls sections with their own fees, comps, results and contact lists.
Bowls greens & facility bookings
Greens, courts and meeting rooms booked online by members and social groups.
Member comms & AGM
Newsletters by email and SMS, AGM notices, nominations and a record of every message sent.
A website for the whole club
Hand-built and quick on mobile with what's on, the bistro menu and bookings, built to rank for 'club near me'.
03The systems
The big ones
Your whole club, behind one member card.
These are the systems clubs and RSLs ask us about most. Each one works on its own and they get properly clever when they share the same member record.
Memberships
Renewal month without the queue.
Members join and renew online, pay by card or direct debit and get a digital card straight away. Reception still has everything it needs for members who'd rather do it in person.
- Online join and renewal
- Card or direct debit payments
- Automatic renewal reminders
- Digital card in Apple or Google Wallet
- Concession and life member categories
- Sub-club memberships on one record
- Visitor and guest sign-in by QR
- Reception view for in-person renewals
- Syncs with your club system where it allows
- Lapsed member win-back emails
Bistro bookings & menus
Fill the bistro without answering the phone.
Members book tables and groups online and the bistro sees every booking on one floor plan. Specials and menus are edited once and show up on the website, the screens and the POS.
- Online table and group bookings
- Section and floor plans
- Seniors' lunch and group limits
- Deposits for big tables
- SMS reminders and confirmations
- Daily specials manager
- Sold-out toggles in one tap
- QR menus for every table
- Prices pushed to your POS
- Dietary and allergen tags
Entertainment & screens
Shows members actually hear about.
Add a show once and it lands on the website, the club screens and the member newsletter with tickets on sale. Dinner and show packages book the bistro at the same time.
- Ticketed and free events
- Dinner and show packages
- Member and guest pricing
- Reserved seating or table packages
- QR entry on any phone
- Auto-listed on screens and website
- Weekly what's-on email
- Recurring trivia and bingo nights
- Kids' club and school holiday events
- Ticket sales and bar takings per show
Member rewards
Rewards members can see in their pocket.
Points, birthday offers and member pricing live on a digital card in their phone wallet. You send the right offer to the right members and see which ones get used.
- Points earned on bistro and bar
- Birthday offers and vouchers
- Member pricing at the POS
- Targeted offers by member group
- Offers pushed to the wallet card
- Balance visible any time
- Expiry reminders
- Bonus points nights
- Redemption tracking
- Works alongside your existing loyalty system
Courtesy bus
The bus turns up and members know when.
Members book a pickup online or by phone and the driver gets the run on a tablet in the right order. Members get an SMS when the bus is nearly there so nobody waits in the cold.
- Online and phone pickup bookings
- Pickups by suburb and time slot
- Return trip bookings
- Driver run sheet on a tablet
- Run order planned for the driver
- 'Bus nearly there' SMS
- Wheelchair and mobility notes
- Seats left shown live
- Driver changeover notes
- Trip history and usage reports
Functions
Function enquiries that turn into bookings.
Packages online, enquiry forms that become quotes and deposits paid by card. The kitchen and bar see the run sheet and numbers for every function in the same place.
- Function packages online
- Enquiry forms to quotes
- Room and floor plans
- Deposits and payment schedules
- Menus and dietary numbers
- Run sheets for kitchen and bar
- Wakes booked at short notice
- Shared functions calendar
- Final numbers reminders
- Invoices into Xero or MYOB
04How it changes
Before and after
Renewal month, wolloped.
Here's how renewal time could change. Every club is different, so we map yours first.
Before
- Reminder letters printed and posted
- Members queue at reception to pay
- Staff print and laminate cards by hand
- Card details keyed into the club system
- Lapsed members chased by phone
- Rewards balance still on an old plastic card
After
- Reminders go out by email and SMS on their own
- Members renew on their phone in two minutes
- The wallet card updates the moment they pay
- Renewals flow into your club system
- Lapsed members get a win-back offer automatically
- Points and offers sit right there on the card
05Services
Everything under one roof
Software, websites and systems for clubs and RSLs.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for clubs and RSLs
Built around how your club actually runs: membership sign-up & renewals, digital member cards and the admin in between, in one system you own.
Websites for clubs and RSLs
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Club system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for clubs and RSLs
Visitor & guest sign-in and bistro bookings: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect SwiftPOS, H&L POS and Impos so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your club, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the club and venue systems you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- SwiftPOS
- H&L POS
- Impos
- Bluize
- Square
- Lightspeed
- Now Book It
- ResDiary
- OpenTable
- SevenRooms
- Humanitix
- Eventbrite
- Stripe
- Xero
- MYOB
- Mailchimp
- Deputy
- BowlsLink
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your club: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at reception, in the bistro and on the bus run, then work out what's actually slowing your staff and members down.
- 02
Archi-tech
We plan it before writing code: your members, club system, bistro, shows, bus, functions, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next renewal month.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things clubs and RSLs ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it work with our existing club system?
Usually yes. We connect with it where it allows and work alongside it for the member-facing parts like renewals, bookings, tickets and wallet cards.
Do we have to switch our POS or club platform?
No. If SwiftPOS, Bluize or whatever you run is doing its job, we build around what works. If something is holding you back, we'll show you what replacing it would involve before anything changes.
What about older members who don't use phones?
Everything still works at reception. Staff can renew, book the bistro or the bus for a member in seconds and printed cards are still an option.
Can visitor sign-in be done on a phone?
Yes. Visitors and guests scan a QR code or use a kiosk, the signing member is recorded and the records are kept and searchable when you need them.
Can the courtesy bus driver see bookings live?
Yes. The run sheet sits on a tablet in the bus, updates as bookings come in and members get an SMS when the bus is close.
Can sub-clubs and sections use it too?
Yes. Fishing, golf, darts and bowls sections can run their fees, comps and results inside the same member record.
How much does a club system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online renewals or bistro bookings can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most clubs and RSLs we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a club problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.