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Charity software: donations, campaigns & volunteer rosters

Charities: more for the cause, less on admin. Give more, chase less.

Donation platforms take a cut of every gift. Tax receipts get typed up one by one and the volunteer roster lives in a reply-all email thread. We build giving, campaign and volunteer systems for charities that all talk to each other, then we host them and look after them.

Looking for charity software that handles donations, campaigns and volunteers?

A charity is several organisations at once: a fundraising team, a volunteer workforce, a program delivery arm and a compliance office answering to the ACNC. Most end up with a donation platform here, a volunteer spreadsheet there, a CRM nobody fully trusts and a Mailchimp list that's three exports out of date. Every June someone stays back late matching Stripe payouts against receipts.

Wollopit builds custom charity software around how your organisation actually works. Donations land on your own pages with automatic tax receipts. Campaigns and peer fundraisers run themselves. Volunteers pick shifts and get reminders without anyone sending forty emails. Donors see what their money did. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers, so more of your time goes to the mission.

01The problems

What we hear from charities

Does your charity have these problems? Here's how we'd fix them.

Most charities we talk to do incredible work on the ground and run the back office on donated laptops, free trials and goodwill. It holds together, right up until June.

  • The problemPlatform fees on every giftThird-party donation pages take a percentage plus card fees, then nudge donors to tip the platform on top.
    How we fix itYour own branded donation pages through Stripe, so you pay card fees only and the donor relationship stays yours.
  • The problemTax receipts typed by handSomeone copies names and amounts into a Word template and emails receipts one at a time, then does it all again at EOFY.
    How we fix itReceipts with your ABN and DGR details sent the moment a gift lands, plus an annual giving summary emailed to every donor in July.
  • The problemMonthly givers drop off quietlyA card expires, the payment fails and nobody notices until the donor has been gone for months.
    How we fix itRegular giving with automatic card retries, update-your-card emails and an alert when a monthly donor lapses.
  • The problemVolunteers rostered by emailShifts sorted over reply-all threads, texts and a spreadsheet. Then three people don't show on Saturday.
    How we fix itAn online volunteer roster where people pick shifts, swap them and get SMS reminders the day before.
  • The problemVolunteer checks in a filing cabinetWorking With Children Checks, police checks and inductions tracked on paper with expiry dates nobody watches.
    How we fix itVolunteer profiles with check numbers, expiry alerts and induction records, so nobody gets rostered without clearance.
  • The problemAppeals that take weeks to launchEvery appeal means a new landing page, a new form and a fight with the website builder.
    How we fix itSpin up an appeal page in minutes with a target, a progress bar, matched-giving windows and a deadline.
  • The problemPeer fundraisers on someone else's platformSupporters doing the fun run or the head shave raise money on a third-party site and you get a spreadsheet afterwards.
    How we fix itPeer-to-peer fundraising pages under your brand, with team leaderboards and every donation flowing straight into your records.
  • The problemDonor data in five placesStripe, PayPal, the event platform, the old CRM and a spreadsheet of cash gifts. None of them agree.
    How we fix itOne supporter record that pulls in every gift, event ticket and volunteer shift, with duplicates merged.
  • The problemDonors never hear what happenedPeople give once, get a receipt and then hear nothing until the next ask.
    How we fix itImpact updates tied to the program they gave to, sent automatically when you post a story or hit a milestone.
  • The problemEOFY and ACNC reporting by spreadsheetReconciling payouts in Xero, tallying volunteer hours and pulling numbers for the annual information statement takes weeks.
    How we fix itDonations synced to Xero or MYOB by fund, volunteer hours logged as they happen and reports ready for your annual information statement.
  • The problemGrants tracked in someone's inboxApplications, deadlines, acquittals and reporting dates spread across email and a calendar reminder.
    How we fix itA grants tracker with deadlines, budgets, acquittal reminders and the reports funders ask for.
  • The problemEvents run off clipboardsGala dinners, trivia nights and raffles with ticket money in a cash tin and names on paper.
    How we fix itEvent tickets, table bookings and raffle sales online, with check-in on a phone and every attendee added to your supporter records.
02What we build

Solutions

What we build for charities. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Donation pages

One-off and monthly giving on your own branded pages, with Apple Pay, Google Pay and gifts directed to a program.

02

Automatic tax receipts

Receipts sent instantly with your ABN and DGR details, plus annual giving summaries every July.

03

Regular giving

Monthly donors with automatic billing, failed-card retries and easy upgrade or pause options.

04

Appeals & campaigns

EOFY, Christmas and emergency appeals with targets, progress bars and matched-giving windows.

05

Peer-to-peer fundraising

Supporter pages for fun runs, challenges and birthdays, with teams, leaderboards and milestone emails.

06

Supporter CRM

Every gift, ticket, shift and conversation on one record, with segments ready for the next appeal.

07

Volunteer rosters

Shifts by location and role, self sign-up, swaps, waitlists and SMS reminders.

08

Volunteer onboarding & checks

Online applications, inductions and WWCC and police check tracking with expiry alerts.

09

Volunteer hours & recognition

QR check-in on a phone, hours logged automatically and thank-yous when someone hits a milestone.

10

Impact updates

Program stories, milestones and photos sent to the donors who funded them.

11

Events & ticketing

Galas, trivia nights and fun runs with tickets, table bookings, auctions and QR check-in.

12

Grants tracker

Applications, deadlines, budgets, acquittals and funder reports in one place.

13

Bequests & major donors

Gift-in-will enquiries, pledges and relationship notes for the supporters who give big.

14

Finance & reporting

Donations reconciled into Xero or MYOB by fund, with ACNC and board reports ready to go.

15

A website that gives

Hand-built, quick on mobile, with donate buttons that work, live appeal totals and volunteer sign-ups.

03The systems

The big ones

Your whole charity, on one system.

These are the systems charities ask us about most. Each one works on its own and they get properly clever when they're joined up.

Online giving

Your donation pages. Your donors. No platform cut.

Branded one-off and monthly giving on your own website, paid through Stripe so the only fee is the card fee. Donors can direct gifts to a program and get their tax receipt before they've closed the tab.

  • One-off and monthly giving
  • Apple Pay and Google Pay
  • Gifts directed to programs or appeals
  • Cover-the-fees option for donors
  • Instant tax receipts
  • Annual giving summaries every July
  • Failed-card retries and update emails
  • In memory and tribute gifts
  • Workplace and matched gifts
  • Donations synced to Xero by fund

Campaigns & peer fundraising

Appeals that launch in minutes, not weeks.

Set a target, pick a deadline and your appeal page is live with a progress bar, matched-giving windows and share buttons. Supporters can start their own fundraising pages for a fun run or a birthday, with every dollar landing in your records.

  • Appeal pages with targets and progress bars
  • Matched-giving windows
  • Peer-to-peer supporter pages
  • Teams and leaderboards
  • Milestone and nudge emails to fundraisers
  • Offline gifts added by staff
  • EOFY countdown timers
  • Share cards for socials
  • Results by campaign and channel

Volunteer management

Rosters that fill themselves. Volunteers who turn up.

Volunteers apply online, finish their induction and pick shifts from their phone. Reminders go out by SMS and coordinators see the gaps days ahead instead of on the morning.

  • Online applications
  • Inductions and training records
  • WWCC and police check expiry alerts
  • Self sign-up by role and location
  • Shift swaps and waitlists
  • SMS and email reminders
  • QR check-in on a phone
  • Hours logged automatically
  • Milestone thank-yous
  • Hours reports for grants and annual reports

Supporter CRM & impact

Every supporter on one record. Every donor sees the difference.

Gifts, event tickets, volunteer shifts and conversations come together on one supporter record. When a program hits a milestone the donors who funded it get the story automatically, so the next ask isn't the first thing they've heard from you.

  • One record per supporter
  • Duplicates merged automatically
  • Gifts, tickets and shifts in one timeline
  • Segments for appeals and thank-yous
  • Impact stories tied to programs
  • Automatic impact updates
  • Mailchimp or Campaign Monitor sync
  • Bequest and major donor notes
  • Thank-you call lists for the board
  • Privacy and consent preferences

Grants & reporting

Grants, EOFY and the ACNC without the late nights.

Donations flow into Xero or MYOB by fund, grant deadlines and acquittals sit on one calendar and board reports build themselves. When the annual information statement is due the numbers are already there.

  • Donations reconciled into Xero or MYOB
  • Restricted and unrestricted funds tracked
  • Grant applications and deadlines
  • Acquittal and reporting reminders
  • Budgets per grant and program
  • Board report packs
  • Annual information statement figures
  • Raffle and fundraising permit records
  • Audit trail for every change
04How it changes

Before and after

An end of financial year appeal, wolloped.

Here's how a June appeal could change. Every charity is different, so we map yours first.

Before

  1. Build a new page on the donation platform and pay its cut
  2. Export donor lists into Mailchimp by hand
  3. Type tax receipts into a Word template
  4. Update the appeal total on the website every morning
  5. Reconcile payouts against Xero in July
  6. Donors never hear what their gift did

After

  1. Launch the appeal page from your own system in minutes
  2. Email segments built from your supporter records
  3. Receipts sent the second a gift lands
  4. Live total and progress bar update themselves
  5. Gifts already in Xero by fund
  6. An impact update goes to every appeal donor
05Services

Everything under one roof

Software, websites and systems for charities.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for charities

Built around how your charity actually runs: donation pages, automatic tax receipts and the admin in between, in one system you own.

Websites for charities

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Charity system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for charities

Regular giving and appeals & campaigns: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Stripe, PayPal and Xero so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your charity, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside fundraising platforms you're happy with or replace the ones holding you back.

  • Stripe
  • PayPal
  • Xero
  • MYOB
  • Salesforce Nonprofit Cloud
  • Blackbaud Raiser's Edge NXT
  • Raisely
  • Funraisin
  • GiveNow
  • Donorbox
  • Benevity
  • Rosterfy
  • Better Impact
  • Mailchimp
  • Campaign Monitor
  • Eventbrite
  • Humanitix
  • Twilio SMS
  • Google Workspace
  • Microsoft 365
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your charity: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We sit with your fundraising, volunteer and finance people, then work out where the hours and the fees are actually going.

  2. 02

    Archi-tech

    We plan it before writing code: your donors, programs, appeals, volunteers, receipts, reporting, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before your next appeal.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things charities ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can donors choose a specific program?

Yes. Donations can be directed to a program, appeal or location and that choice follows the gift into your receipts, your reports and Xero.

Do the tax receipts include what the ATO needs?

We build receipts to include the details required for deductible gifts, like your organisation name, ABN, the amount and the date. Payments that aren't deductible, such as raffle tickets or gala dinners, are handled separately.

Will we save on platform fees?

Usually. Donations on your own pages go through Stripe, so you pay card processing fees rather than a platform percentage. We'll walk through what that means for you before you commit.

Can volunteers roster themselves?

Yes. Volunteers pick shifts by role and location on their phone, swap with each other and get SMS reminders. Coordinators see gaps early and anyone without a current check can't be rostered.

We already use Salesforce or Raisely. Do we have to switch?

No. If a platform is doing its job we build around it, connecting your donation pages, rosters and reporting to what you've already got. If it's holding you back, we'll show you what replacing it would involve before anything changes.

How much does charity software cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like donation pages with automatic receipts can be quick. Bigger systems are planned in stages so you get the first win early, ideally before your next big appeal.

Is our supporter data safe?

Yes. It's hosted on our own managed servers and kept updated and secure, with staff logins set by role and donor consent preferences respected.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most charities we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a charity problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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