Online skip bin booking
Size, waste type, suburb and dates priced instantly, with real availability and payment at checkout.
Skip bin & waste software: bookings, runs & billing
Waste services: bins booked online, runs planned for you. Bookings, swaps and runs sorted.
The phone rings all day with the same three questions, bins live on a whiteboard, drivers plan their own runs from a stack of dockets and nobody charges for the bin that's been sitting in a driveway for three weeks. We build booking, bin tracking, run planning and billing systems for skip bin and waste businesses that all talk to each other, then we host them and look after them.
Looking for skip bin booking software that handles the bins, the trucks and the billing too?
Skip bin customers want three things: a size, a price and a date. Behind that you need a bin actually free in that size, a truck heading that way, a driver who knows it's a swap not a drop and someone who remembers to charge the extra days and the extra tonnes. Most waste businesses hold it together with a phone, a whiteboard, a booking form that emails the office and a driver who knows every street by heart.
Wollopit builds custom waste services software around how your yard actually runs. Customers book and pay online with the right price for their suburb, bin size and waste type. Every bin has a home on the map. Runs build themselves from the day's drops, swaps and pickups. Drivers get the job, the access notes and a photo button on their phone. Weights, overstays and contamination get billed without anyone chasing them. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from waste services companies
Does your waste services business have these problems? Here's how we'd fix them.
Most waste businesses we talk to have good trucks, good drivers and a booking process that's basically one person and a phone. It works until that person's off sick on a Friday.
- The problemThe phone never stopsEvery caller asks the same thing: what sizes, how much to my suburb, can you drop Thursday. Half of them never book.How we fix itOnline booking that shows sizes, suburb pricing and real available dates, with payment taken up front.
- The problemWrong waste in the binTyres, paint tins and the odd sheet of fibro turn up in a general waste bin and the customer swears it wasn't them.How we fix itClear waste types and banned items at booking, priced properly. Drivers photograph the load on pickup so contamination charges stick.
- The problemBins tracked on a whiteboardNobody's quite sure how many 6 metre bins are out, where they are or which one's been at that site since June.How we fix itEvery bin numbered and tracked: in the yard, on site, full, at the tip or out for repair, on a live map.
- The problemRuns planned by handSomeone sits with a pile of dockets at 5am working out who goes where. Trucks cross paths all day.How we fix itDaily runs built from the bookings, grouped by area and truck size, then pushed to each driver's phone.
- The problemSwaps and pickups missedA customer rings to say it's full, someone texts a driver and it gets lost by lunch. Now they're ringing again.How we fix itCustomers request swaps and pickups online or by SMS reply. It lands straight on tomorrow's run.
- The problemOverstays never chargedBins booked for a week sit out for a month. Nobody notices until they're hunting for a bin.How we fix itHire periods tracked per bin, reminder texts before the due date and overstay days billed automatically.
- The problemOverweight loads written offThe tip docket says 4.2 tonnes on a bin priced for 3 and the difference quietly disappears.How we fix itWeighbridge weights attached to each job, with excess tonnage charged at your rate and the docket on the invoice.
- The problemBins on the road with no permitA bin goes on the nature strip without a council permit and you cop the fine.How we fix itStreet placements flagged at booking, permit fees added and the permit stored against the job.
- The problemCommercial contracts in a spreadsheetWeekly front-lift and wheelie bin services live in a spreadsheet only one person understands.How we fix itRecurring commercial services scheduled automatically, with site notes, service history and monthly invoicing.
- The problemDelivery disputes'Your driver cracked my driveway' or 'the bin was never dropped' and it's your word against theirs.How we fix itTimestamped photos with GPS at every drop and pickup, plus the customer's placement instructions on the job.
- The problemChasing moneyBuilders on account pay when they feel like it and cash jobs get invoiced days later, if at all.How we fix itCard payment at booking for one-offs, account limits for trade customers and invoices straight into Xero or MYOB.
- The problemPrestarts on paperTruck prestart books get filled in at the end of the week, if they get filled in at all.How we fix itPrestart checks on the driver's phone, defects reported with photos and service reminders for every truck.
02What we build
Solutions
What we build for waste services companies. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Suburb & zone pricing
Prices by suburb, distance, bin size and waste type, with surcharges for tight access or street placement.
Waste type guide
What goes in which bin, banned items and pricing per waste stream, shown before they book.
Bin fleet tracking
Every bin numbered with its location, status, hire dates and repair history on a live map.
Run planning
Drops, swaps and pickups grouped by area and truck, ordered for the shortest day and sent to drivers.
Driver app
Jobs in order, access notes, navigation, photo proof, signatures and tip dockets on the driver's phone.
Swap & pickup requests
Customers ask for a swap or pickup online or by replying to an SMS. It drops onto the next run.
Overstay & weight billing
Extra days and excess tonnes calculated from hire dates and weighbridge dockets, then invoiced.
Commercial collections
Recurring wheelie bin, front-lift and cardboard services with site notes and monthly billing.
Trade accounts
Builder and demo accounts with their own pricing, credit limits, site lists and quick rebooking.
Council permits
Street placements flagged, permit fees added and permits stored against each job.
SMS updates
Booking confirmations, 'driver on the way' texts, hire-ending reminders and swap prompts.
Truck prestarts & servicing
Phone prestart checks, defect reports and service reminders for every truck in the fleet.
Tip & waste reports
Tonnes by waste stream, recycling and diversion numbers and tip spend per job ready for reporting.
A website that books bins
Fast on phones, with live booking and suburb pages built to rank for 'skip bin hire' near your customers.
03The systems
The big ones
Your whole yard, on one system.
These are the systems waste businesses ask us about most. Each one works on its own and they get properly clever when they're joined up.
Bin bookings
Pick a size, pick a date, done.
Customers choose a bin size and waste type, pop in their suburb and see the real price and the dates you've actually got free. They pay online and the job lands on the right day's run without anyone touching it.
- Sizes with photos and dimensions
- Prices by suburb, zone or distance
- Waste types and banned items
- Real availability by bin size
- Drop and pickup dates chosen online
- Street placement and permit fees
- Placement notes and site photos
- Card payment at checkout
- Trade accounts book on credit
- Confirmation and reminder SMS
Bin fleet tracking
Know where every bin is. Every single one.
Every bin gets a number and a status, from the yard to the site to the tip and back. You can see what's free in each size, what's overdue and which bins need a weld before they go out again.
- Every bin numbered or QR tagged
- Live map of bins on site
- Status: yard, on site, full, at tip
- Free bins by size for each day
- Hire due dates and overdue flags
- Repair and damage history
- Bins held by each trade account
- Photos at every drop and pickup
- Utilisation by bin size
Runs & driver app
Runs that plan themselves.
Tomorrow's drops, swaps and pickups get grouped by area and truck, put in a sensible order and sent to each driver's phone. Drivers tick off jobs, snap photos, log tip dockets and the office sees it happen live.
- Runs built from the day's bookings
- Grouped by area and truck type
- Drag and drop to rejig a run
- Jobs in order on the driver's phone
- Access notes and placement photos
- Navigation with Google Maps
- Photo proof with time and GPS
- Tip dockets and weights captured
- 'Driver on the way' SMS
- Live progress for the office
Commercial services
Regular collections, off the spreadsheet.
Weekly, fortnightly or on-call services for shops, cafes, schools and sites, scheduled automatically and slotted into the runs. Every lift is recorded so monthly invoices and service disputes take minutes, not afternoons.
- Recurring service schedules
- Wheelie, front-lift and cardboard services
- Site notes, gate codes and contacts
- Extra lifts booked by the customer
- Missed service reports with photos
- Service history per site
- Contract terms and rate changes
- Monthly invoicing per account
- Customer portal for each business
Billing, weights & overstays
Bill the extra days. Bill the extra tonnes.
Hire periods, weighbridge dockets and contamination photos all feed straight into the invoice. Overstays and overweight loads get charged at your rates and everything lands in Xero or MYOB without retyping.
- Card payment at booking
- Overstay days calculated automatically
- Hire-ending reminder texts
- Weighbridge weights per job
- Excess tonnage at your rate
- Contamination charges with photos
- Trade accounts and credit limits
- Invoices synced to Xero or MYOB
- Overdue account reminders
- Tonnes and tip spend by job
04How it changes
Before and after
A busy Friday of drop-offs, wolloped.
Here's how a typical Friday could change. Every yard is different, so we map yours first.
Before
- Phone rings from 6am with price questions
- Bins tracked on a whiteboard in the office
- Driver plans his own run from a pile of dockets
- Swap request lost in a text thread
- Tip docket shoved in the glovebox
- Overstay and extra weight never charged
After
- Customers book and pay online overnight
- Every bin tracked on a live map
- Runs built and sent to drivers' phones
- Swap request lands straight on the run
- Weight captured on the job at the tip
- Overstay and excess tonnes billed automatically
05Services
Everything under one roof
Software, websites and systems for waste services companies.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for waste services companies
Built around how your waste services business actually runs: online skip bin booking, suburb & zone pricing and the admin in between, in one system you own.
Websites for waste services companies
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Waste services business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for waste services companies
Waste type guide and bin fleet tracking: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your waste services business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Stripe
- Square
- Twilio SMS
- Google Maps
- Google Business Profile
- Teletrac Navman
- Webfleet
- Geotab
- EROAD
- AMCS
- Deputy
- Microsoft 365
- Google Workspace
- Dropbox
- Mailchimp
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your waste services business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in the yard, in the truck and in the office, then work out where bookings, bins and money are slipping through.
- 02
Archi-tech
We plan it before writing code: your bin sizes, suburbs, pricing, trucks, runs, accounts, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually online booking or run planning first, so you feel the win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things waste services companies ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it handle different prices by suburb?
Yes. Prices can vary by suburb, zone, distance, bin size and waste type. You can add surcharges for street placement, tight access or weekend drops too.
Will it only show dates we actually have bins for?
Yes. Booking checks how many bins of that size are free on the dates chosen, so customers can't book a 6 metre bin you haven't got.
Can drivers use it on their phones?
Yes. Drivers get their run in order with access notes, navigation, photo proof and a spot to log tip dockets and weights. No app store fuss needed.
Can it charge for overstays and overweight bins?
Yes. Hire dates and weighbridge weights are tracked per job, so extra days and excess tonnes are worked out at your rates and added to the invoice.
We already use fleet tracking or waste software. Do we have to switch?
No. If your GPS tracking or existing platform is doing its job, we build around it and connect to it. If it's holding you back, we'll show you what replacing it would involve before anything changes.
How much does a waste services system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online bin booking can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most waste services companies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a waste services business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.