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Insurance claim assessment workflows & reports

Insurance assessors: inspections to reports, faster. Photos and notes become the report.

Inspection notes on paper, photos sorted at night and reports formatted by hand. We build claim assessment workflows for assessors.

Looking for insurance assessment software?

Assessors work to tight timeframes set by insurers. We build workflows that capture inspections and produce reports quickly.

Wollopit builds calculators, client portals, application flows and websites for insurance assessors around how your business actually works. We connect the systems you already use, replace the ones holding you back and look after the lot on our own servers, so your clients get answers faster and your team spends less time chasing paperwork.

01The problems

What we hear from insurance assessors

Does your loss assessing firm have these problems? Here's how we'd fix them.

Most insurance assessors we talk to are drowning in document chasing, re-keyed forms and clients asking for updates by phone.

  • The problemNotes on paperRetyped.
    How we fix itInspection app.
  • The problemPhotos sorted at nightTime lost.
    How we fix itPhotos linked to items.
  • The problemReports formatted by handSlow.
    How we fix itReports generated.
  • The problemInspection schedulingPhone tag.
    How we fix itScheduling with claimants.
  • The problemInsurer updatesEmails.
    How we fix itInsurer portals.
  • The problemKPIsTracked loosely.
    How we fix itTurnaround tracking.
02What we build

Solutions

What we build for insurance assessors. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Inspection app

Notes and photos.

02

Photo linking

By item and area.

03

Report generation

Insurer formats.

04

Scheduling

Claimant bookings.

05

Insurer portal

Status and reports.

06

KPI tracking

Turnaround times.

03How it changes

Before and after

A storm event, wolloped.

Here's how a typical day could change. Every business is different, so we map yours first.

Before

  1. Hundreds of claims
  2. Phone to schedule
  3. Notes on paper
  4. Reports at night

After

  1. Claims queued
  2. Claimants self-schedule
  3. Inspections on the app
  4. Reports generated
04Services

Everything under one roof

Software, websites and systems for insurance assessors.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for insurance assessors

Built around how your loss assessing firm actually runs: inspection app, photo linking and the admin in between, in one system you own.

Websites for insurance assessors

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Loss assessing firm system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for insurance assessors

Report generation and scheduling: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, MYOB and Microsoft 365 so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your loss assessing firm, looked after by the people who built it.

05Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.

  • Xero
  • MYOB
  • Microsoft 365
  • Google Workspace
  • DocuSign
  • HubSpot
  • Salesforce
  • Calendly
  • Stripe
  • Zoom
06How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your loss assessing firm: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

07Questions

FAQ

Things insurance assessors ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can reports match each insurer's template?

Yes. Report templates can be set up per insurer.

How much does it cost?

It depends on what you need, so we quote up front once we understand your loss assessing firm. No surprise invoices, no lock-in and you own what we build.

Can it connect to our CRM and aggregator tools?

Usually, yes. We connect to the systems you rely on and fill in what they can't do. If something should go we'll explain why before anything changes.

Is client data kept secure?

Yes. Encrypted connections, restricted access and Australian-managed servers, following the Australian Privacy Principles. We only collect what's actually needed.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most insurance assessors we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a loss assessing firm problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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